Billing
Richmond Road Medical Centre is a bulk billing surgery for all medicare or DVA card holders for eligible medicare items ( except for Iron infusion).
Appointments
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An appointment for a standard consultation will be made with your preferred doctor or the next available doctor, depending on your preference.
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Walk-in is also welcome and any available doctor will see walk-in patients. To provide the continuous high quality of care, we encourage every patient to make an appointment of their choice of doctor
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Extended consultations are available on request. If you anticipate that your consultation will be long, please advise the receptionist when making the appointment.
Results
Results will be discussed with a doctor to ensure high standard of care and interpret correctly
Emergencies
If you have an emergency please telephone an Ambulance immediately on 000.
Opening Hours
Monday to Friday
Saturday
Sunday
Public Holidays
: 8:00 am to 6:00 pm
: 9:00 am to 13:00 pm
: Closed
: Closed
Contact us : 02 9622 0492
After Hours Phone: (02) - 8724 6300
Douglas and Hanly Pathology
Tuesday, Wednesday and Thursday
-8 am to 12 pm
Data Breach Policy
We try our best to prevent the data Breach with the advice of our IT team. If a data breach is unfortunately occured, we will notify patients affected within the accepted time frame and also the office of the Australian information Commissioner (OAIC)
Medical Certificates
Medical certificates are available and can be requested at the time of consultation with your doctor.
Parking
Parking is available on-site.
Complaints
Our practice encourages both positive and negative feedback from our patients. If you have a suggestion or complaint please do not hesitate to contact via marayongblacktownmc@gmail.com. Written feedback can be hand delivered or posted. We will respond to any grievances or suggestions promptly.
Privacy & Confidentiality
We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. A copy of our privacy policy is available at reception. Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.