Billing

Richmond Road Medical Centre is a bulk billing surgery for all medicare or DVA card holders for MOST eligible medicare items

Appointments

An appointment for a standard consultation will be made with your preferred doctor or the next available doctor, depending on your preference.
Walk-in is also welcome and any available doctor will see walk-in patients. To provide the continuous high quality of care, we encourage every patient to make an appointment of their choice of doctor
Extended consultations are available on request. If you anticipate that your consultation will be long, please advise the receptionist when making the appointment.

Results

Results will be discussed with a doctor to ensure high standard of care and interpret correctly

Emergencies

If you have an emergency please telephone an Ambulance immediately on 000.

Opening Hours

Monday to Friday

Saturday

Sunday

Public Holidays

: 8:00 am to 6:00 pm

: 9:00 am to 13:00 pm

: Closed

Contact us : 02 9622 0492

After Hours Phone: (02) - 8724 6300

Douglas and Hanly Pathology

Tuesday, Wednesday and Thursday

-8 am to 12 pm

Data Breach Policy

We try our best to prevent the data Breach with the advice of our IT team. If a data breach is unfortunately occured, we will notify patients affected within the accepted time frame and also the office of the Australian information Commissioner (OAIC)

Medical Certificates

Medical certificates are available and can be requested at the time of consultation with your doctor.

Parking

Parking is available on-site.

Complaints

Our practice encourages both positive and negative feedback from our patients. If you have a suggestion or complaint please do not hesitate to contact via marayongblacktownmc@gmail.com. Written feedback can be hand delivered or posted. We will respond to any grievances or suggestions promptly.

Privacy & Confidentiality

We comply with Australian Government Legislation, ensuring that the privacy of our patients is maintained. A copy of our privacy policy is available at reception. Further information is available from the Office of the Australian Information Commissioner on 1300 363 992.